I have experience in looking after the needs of my elderly parents, my mother who has dementia and my father who has a heart condition. So I understand the need for quality care for the elderly. Hence, I pursued a 14-module course in Advanced Certification in Social Services in Eldercare by Hua Mei Training Academy. I also have certification as a First Aider and CPR+AED Provider. I also regularly accompany my parents for their regular medical appointments and am familiar with the healthcare system.
Deepti has made a big difference to my mother-in-law's well-being. Within a short space of time, she identified the things which were important to her and applied them in each of her sessions - Indian classical music, board games such as monopoly and othello, traditional games such as 5 stones and enough time to chat about current affairs, things of interest to my mum-in-law or things that she finds troubling. This positive engagement has occupied my mother-in-law with activities she truly enjoys, allowed for trust to be built quickly and allowed Deepti to experiment with new activities from time to time. As such, it is no surprise that my mum-in-law looks forward very much to each of her sessions and shares her inner most feelings with Deepti. Deepti has been truly dedicated to the welfare of my mum-in-law, often spending a bit more than the scheduled time and taking her phone calls when she needs a sympathetic ear to listen to whatever is bothering her at the time. She sometimes calls in during the week just to speak to my mum-in-law. Given her closeness to my mum-in-law, we were pleased that Deepti was able to celebrate my mum-in-law's recent birthday together along with family and her closest friends. In view of the foregoing, I would strongly recommend Deepti as a caregiver given her kindness, her sincerity in providing care, her dedication and her continual search for solutions aimed at improving the well-being of my mum-in-law. V. Ananda
My dad called me to thank me for engaging a medical escort service for him and requested to have Deepti’s service again for his next appointment, and my dad is not someone who would call just to thank me for anything. The night before the appointment, my dad suddenly refused to go for his appointment and I contacted Deepti to cancel it, but she so graciously offered to wait till the next morning just before the appointment to see if my dad would change his mind. And he really changed his mind that morning and I’m so glad so much administrative hassle and money was saved because of Deepti’s gracious offer and initiative. She has really turned the normally-stressful medical appointment for my dad into a very pleasant one. J. Goh