Nor Shilawati Binti Omar
- Private Nursing Malaysia
Medical & Nursing Care
Hi i am Shila can provide nursing services like home nursing or accompany my patient at hospital or for medical escort. I can travel anywhere with my patient if required except singapore or any country which is too far like usa. I prefer if my patient travel nationwide only. But if something related to treatment maybe we can discuss further.
01 Jan 2020 23:25 PM
would like to provide feedback on the service on your caregiver.
1. Stoma bag - Caregiver has no experience on how to clean and put on stoma bag. I am the one need to teach her the way to put on stoma bag instead. I woke up on next day morning and realised how could stoma bag so dirty just a night and realised she even forgotten to open the sticker which we have to change a new stoma bag.
2. Bath - Caregiver didn’t shower my mom clean as she said our washroom is small. We understand that but there is not a reason of shower my mom with not clean and hair with dandruff. My mom sitting on wheel chair, she even felt down on my mom due to floor is watering. Luckily she didn’t hit my mom hard. Anyway, we requested to shower my mom again before she finish her assignment, which she did well.
3. Wound dressing on bed sores - I did remind caregiver to clean my mom wound with sterile water and apply jelly for fast healing. However, when I check with caregiver, she told me that she forgotten to apply the jelly (product which used in hospital) but normal lotion instead.
4. Physio & massage - my mom did remind the caregiver do not apply lots of oil when massage however, she tend to more on whole body. And it makes my mom feel spicy and cold. (As her body is too thin, left with bone now)
My mom is frustrated and disappointed with the services. As for me, I feel even more tired to assist take care my mom and look & advise the caregiver. This type of caregiver services is not we look for as we didn’t pay less than as per requested. Hope you understand.